About Operations Director
Our guidance compass
Mission & Vision
Our Mission
To empower SMEs to achieve operational excellence by providing tailored, done-for-you business operating systems
To empower SMEs to achieve operational excellence by providing tailored, done-for-you business operating systems that streamline processes, enhance people management, and deliver data-driven insights, enabling sustainable growth and success.
Our Vision
To be the leading provider of innovative business operating solutions, recognized for transforming SMEs into efficient, scalable, and data-centric organizations in the UK.
To be the leading provider of innovative business operating solutions, recognized for transforming SMEs into efficient, scalable, and data-centric organizations in the UK.
Our Services
At Operations Director, we offer a suite of services designed to optimise your business operations:
Customised Workflow Solutions:
We design and implement workflows that enhance efficiency and reduce manual tasks.
Data Integration and Reporting:
Our solutions provide real-time financial and performance reporting, integrating seamlessly with your existing systems.
Team Management Systems:
We develop onboarding and delegation systems to ensure your team operates cohesively and effectively.
Platform Optimization:
Our experts specialize in database design, automation, scripting, and API integrations to ensure your systems run at peak efficiency.
About Operations Director
Empowering SMEs with Scalable, Efficient Operations
Established in 2025, Operations Director is dedicated to empowering small and medium-sized enterprises (SMEs) by enhancing operational efficiency and scalability. Our mission is to provide tailored systemisation and process management solutions that drive sustainable growth and success for businesses across various industries.
Our Journey
We understand the challenges SMEs face in optimising workflows, managing teams, and leveraging data for better decision-making. Thatโs why we developed a comprehensive approach that combines:
Customised Workflows โ Solutions designed to fit your business needs
Data-Driven Insights โ Real-time reporting for smarter decision-making
Effective Team Management โ Systems that improve collaboration and productivity
By focusing on the unique needs of each business, we ensure our solutions align seamlessly with your goals, industry, and operational framework.
Our Services
At Operations Director, we offer a suite of services designed to optimise your business operations:
Customised Workflow Solutions:
We design and implement workflows that enhance efficiency and reduce manual tasks.
Data Integration and Reporting:
Our solutions provide real-time financial and performance reporting, integrating seamlessly with your existing systems.
Team Management Systems:
We develop onboarding and delegation systems to ensure your team operates cohesively and effectively.
Platform Optimisation:
Our experts specialise in database design, automation, scripting, and API integrations to ensure your systems run at peak efficiency.
About Operations Director
Empowering SMEs with Scalable, Efficient Operations
Established in 2025, Operations Director is dedicated to empowering small and medium-sized enterprises (SMEs) by enhancing operational efficiency and scalability. Our mission is to provide tailored systemisation and process management solutions that drive sustainable growth and success for businesses across various industries.
Our Journey
We understand the challenges SMEs face in optimising workflows, managing teams, and leveraging data for better decision-making. Thatโs why we developed a comprehensive approach that combines:
Customised Workflows โ Solutions designed to fit your business needs
Data-Driven Insights โ Real-time reporting for smarter decision-making
Effective Team Management โ Systems that improve collaboration and productivity
By focusing on the unique needs of each business, we ensure our solutions align seamlessly with your goals, industry, and operational framework.
Built by operators,
not advisers.
Operations Director exists to solve one problem:
founder-dependent businesses that canโt run without the founder.
Weโve seen the same pattern repeatedly.
Capable founders. Strong intent.
But businesses held together by memory, effort, and constant intervention.
Operations Director was built to change that โ by installing proper operating infrastructure,
not offering advice and hoping it sticks.
Most businesses donโt fail.
They stall.
They stall because the business was never built to operate independently.
Knowledge lives in peopleโs heads.
Decisions bottleneck at the top.
Systems exist, but nothing is joined together.
The founder becomes the operating system.
Thatโs not sustainable.
We don't coach.
We don't consult.
We build.
Operations Director is a done-for-you implementation service.
We design and install the operating system your business should have had from day one โ structured around how you actually work, not how a textbook says you should.
No templates
No DIY setup
No disconnected tools
No theory without execution
If it isnโt implemented, it doesnโt count.
Who this is for
We work with founder-led businesses where:
Turnover is ยฃ100k+
Team size is 1โ20 people
The founder is still the bottleneck
Everything still runs through one person
If your business depends on you to function, this is designed for you.
If this sounds familiar, letโs talk.
No pitch. Just clarity on whatโs actually holding
the business back.
Meet The Team Behind
Our Success
Kevin Brittain
Founder
Emma Johnson
Project Manager
Liam Carter
Creative Director
Noah Mitchell
Marketing Specialist
Kevin Brittain
Founder
Emma Johnson
Project Manager
Liam Carter
Creative Director
Noah Mitchell
Marketing Specialist
At Operations Director, we donโt just offer servicesโwe partner with businesses to unlock their full operational potential.
Contact us: [email protected]
Transform Your
Business Operations with Expert Systemisation
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